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Conditions

T E R M S A N D C O N D I T I O N S

• Properties are available from 3.00pm on day of arrival.
• Properties must be vacated by 10.00am on the day of departure. It is particularly important for this time to be observed so that Housekeeping have sufficient time to prepare the property for the next residents.
On departure the unit should be locked, keys handed into reception and the account settled.
• Persons making the booking must be over the age of 21.
• A deposit of £100 is payable at the time of the booking with the balance payable 4 weeks prior to the holiday commencement date. The rental must be paid in full if the reservation is made within 4 weeks of the holiday.
Prices include VAT at the appropriate rate.
• Prices are exclusive of heating, electricity and telephone charges. All charges are payable on departure.
• These prices are subject to alteration without prior notice.
• Residents leaving early will be charged the average utility rate, for that property.
• Properties will be cleaned prior to arrival. Daily or additional cleaning can be requested in advance for an additional fee.
• The number of guests is restricted to the number of beds appropriate to each property. Apart from a baby in a cot, no additional guests can be permitted without prior arrangement with the management.
• Guests are required to pay for any breakages, damage or additional cleaning.
• The Company reserves the right to charge the customer for any damage or loss discovered at a later stage.
• We reserve the right to carry out inventory and other checks prior to the departure of guests.
• Guests are expected to use the properties with care and will be liable for any loss or damage to a property or contents regardless of whether this loss or damage is the result of negligence or of acts committed by themselves or by other guests.
Smoking is not permitted in any internal areas of the Hotel or Lodges.
Barbecues are not permitted on the wooden balconies of the Lodges.
• Should you have to cancel your holiday for any reason, please let us know immediately in writing.
• Cancellation charges are as follows: The deposit of £100 will be regarded as non- refundable. Should you cancel within 4 weeks of the arrival date, no refund will be made. Should we be able to re-rent the property at the full tariff we will refund the rental charge less deposit. Guests are advised to take out holiday cancellation insurance.
• All rentals are subject to availability, we reserve the right to reallocate accommodation arrangements as necessary.
• No property shall be used in such a way as to cause annoyance or a nuisance to any other member nor the occupants of any other property, nor for any illegal or immoral purpose or for any trade or business.
• No inflammable or explosive material should be stored or placed in or close to any lodge or apartment.
• No dirt rags oil or similar material should be put into any bath, sink, lavatory or pipe.
• All arrangements made from time to time by or on behalf of management for disposal of refuse shall be observed. In particular no carpets, dusters or other objects shall be shaken from the windows or doors of any lodge property and no dirt, rubbish or food shall be thrown out of any window or door.
• Washing or any other articles can be hung in areas designated for such purposes but must not be hung out of any other place.
• Animals including cats or dogs can only be brought on to the property by arrangement with management.
• Only the curtains and blinds in each property shall be used to cover or obstruct the windows of the property.
• Wirelesses, television sets, musical instruments and similar equipment must be used in a way as to cause no annoyance or disturbance to any other member or occupant of other property. In particular the volume on all equipment should be controlled so as not to be audible outside any property between 10pm and 9am.
• Cars must be parked only in designated parking areas for the appropriate lodge or other building.

Enjoy your stay with us
Woodlands Hotel & Pine Lodges
Meathop, Grange-over-Sands, Cumbria,
The Lake District, LA11 6B
Tel: 015395 34128
www.whpl.co.uk

 


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